Delivery

Our standard delivery time and fees vary depending on the delivery area (metro/regional/state). We are charged by weight & size, and absorb most of the shipping costs as well as fluctuations in price, passing through only a small flat rate to you.

 

East Coast: 

orders over $100: FREE 

orders up to $50: $10.20

orders $50-$75: $12.50

orders $75-$100: $19.95

 

Rest of Australia: 

orders over $100: FREE

orders up to $50: $13.10

orders $50-$75: $14.50

orders $75-$100: $23.95

 

 

We ship using Sendle who pimp the order out to other courier companies including Fastway/Aramex and Couriers Please. Most orders shipped lately (since the courier Covid crisis) have been arriving within approximately 10 days of you placing your order, with local (Gold Coast/Brisbane) orders arriving in approximately 3-5 business days. 

You will receive a notification once we pack your order & pass it on to the courier. You will receive another when the courier picks it up. And you will be able to track the entire process from the order number emailed to you once your order is processed. 

We send orders out usually the day of, or after you place it and the courier is automatically scheduled to pick up the next business day. Every now and then we get a driver who doesn't show up, however we follow up on these within 48 hours of expected pick up.

If there's a breakage on the road, we are notified by the courier service & will re pack and send your order as well as send you an email notification. 
Please be mindful of the address you use for delivery - choose somewhere safe, and out of the heat & sun as wine spoils in heat over 26 degrees & we would hate for you to receive spoiled wine!
For any issues please contact hello@winenotthebrand.com